Frequently Asked Questions
Everything you need to know about our premium dark-fantasy apparel.
How long does shipping take for limited edition drops?
Standard orders are processed within 3-5 business days. Limited edition 'Boutique' items may have specific shipping timelines noted on the product page due to their artisanal manufacturing process.
What is your return policy for apparel?
We accept returns on unworn, unwashed clothing with original tags attached within 30 days of delivery. Please note that certain exclusive collectibles and 'Final Sale' items are non-returnable.
How do I ensure I choose the correct size?
Each product page includes a detailed size chart. Our garments often feature a tailored fit; if you prefer a looser style, we recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or import fees incurred upon arrival in the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.